Paulette Thacker Paulette offers extensive experience in Quality, Risk and Compliance Management and has worked over the past 12 years within Quality and Compliance with Registered Training Organisations in the ACT, NSW, QLD and VIC. Paulette is a Trainer and Assessor for Certificate IV in Training and Assessment, as well as numerous business qualifications. Paulette enjoys working with RTO’s in implementing better Quality Compliance based practices to ensure smooth operations and running of Training Organisations. Her knowledge and passion for the industry drives her to mentor and encourage staff and young people to achieve high performance within their job role. Her many qualifications include; Diploma in Quality Auditing Quality Management System Lead Auditor (RABQSA AU TL QM) Certificate IV in Risk Management Essential Diploma in Training and Assessment Diploma in Training Design and Development Certificate IV in Training and Assessment Paulette was recognised by the ACT Children’s Week award committee and received The Significant Contribution Award for making extraordinary contributions to young people’s education through the development of VET programs for the ‘The Young Parents Program’. She is also the recipient of The Australia Day Young Citizen of the Year award, NSW, Illawarra Region.