On 8 and 9 August, the AILC team came together on Ngunnawal Country, Canberra, for a 2-day planning workshop. 

Our team live and work all over Australia. So, we always look forward to getting together, yarning and sharing ideas.

Fresh ideas

CEO, Robyn, kicked off the workshop with a summary of how we are travelling from a business perspective.  She covered learner numbers, sponsorships and corporate partnerships. Then we talked about our priorities for the next 1 – 3 years.

Plenty of great ideas came out during that discussion. We talked about how to build our client base, how to better engage with our students and how to build on our best practice models.

We also talked about ways we could share the amazing personal stories we hear from students at every AILC course. These stories inspire us, so we are sure they would inspire many other people too.

We think following a learner’s journey from enrolment to completion on social media is one way to help potential students see what taking an AILC course is like.  

We often meet people who are hesitant to study because they have not been in a classroom for a very long time. Following someone else's journey might help them overcome that worry.  

How we communicate

Next, was a session on communication and social media. Facebook, email, LinkedIn and the AILC website are our current modes of communication.  We explored ways of getting more out of these tools, and new ways to connect with more people. 

Tell us how you think we could reach more people: [email protected]

Team strengths

We are a small, but mighty team! However, with a small team we need to be careful of pushing ourselves too hard. This session was an opportunity to look again at what needs to be done, our priorities and team responsibilities.  We’ve got to be realistic about which great ideas we can make happen.

The technical stuff

Managing a registered training organisation that issues nationally accredited qualifications comes with a lot of responsibility and administration. This is the quiet, detailed work that happens in the background. 

Over the past 2 years, prompted by COVID lockdowns, we have had to get more creative about how we deliver training.

Our online systems are now more important than ever. We spent time making sure the whole team understands our systems and can use them efficiently.


We have a shared plan and understand each of our roles in achieving it.

AILC stands strong in 2023 and we’ll be marching into the future feeling great about our work!